OPERATIONS AND MONITORING

REMOTE MONITORING PACKAGES

The Fractal team has operations and monitoring experience over 166 MW of battery storage resources. Fractal offers several remote monitoring packages that include technical support, trouble shooting and reporting, including ISO and QSE coordination. Schedule a visit to view our control room.

SERVICE DESCRIPTION
Technical Support
  • Qualified technician available by phone to answer customer questions, support unit testing, and provide instant feedback for any technical issue which user may encounter.
Remote System Troubleshooting and Restoration
  • Surveillance and observations of ESS operation to ensure performance in accordance with business requirements
  • Support to maintain maximum ESS functionality, actively making customer aware of events/incidents which may alter or impact operations
  • Escalation and communication of operating issues when necessary via electronic notifications.
  • Equipment troubleshooting and fault-handling in line with agreed upon timelines and responses.
  • Remote resolution of faults when possible
Reporting
  • Periodic reporting (weekly, monthly, quarterly or annual) summarizing key operating metrics.
Performance Monitoring & Optimization
  • Performance analytics and reporting
  • Engineering support and performance improvements
  • Market optimization, operations and coordination
Availability
  • Real-time operation, monitoring and technical system support

REQUEST A QUOTE

Request a quote today and see how we can make your project and bids more competitively priced.

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