ENERGY STORAGE REMOTE MONITORING

Energy Storage O&M Services

Fractal provides remote energy storage monitoring services to maintain maximum system functionality, availability, safety and warranty compliance.

Remote Monitoring, Reporting and Troubleshooting Packages

The Fractal team has O&M experience over 150 MW of ES assets. Fractal can provide remote monitoring, technical support and on-site maintenance to maximize system performance, troubleshooting and fault handing. Our third-party Remote Monitoring Services are available for any battery storage system using any control platform. Request a quote today for your new or existing asset.

PACKAGE OPTIONS STANDARD PERFORMANCE
Technical Support
  • Qualified technician available by phone to answer customer questions, support unit testing, and provide instant feedback for any technical issue which user may encounter.
Remote System Troubleshooting and Restoration
  • Surveillance and observations of ESS operation to ensure performance in accordance with business requirements
  • Support to maintain maximum ESS functionality, actively making customer aware of events/incidents which may alter or impact operations
  • Escalation and communication of operating issues when necessary via electronic notifications.
  • Equipment troubleshooting and fault-handling in line with agreed upon timelines and responses.
  • Remote resolution of faults when possible
Reporting
  • Periodic reporting (weekly, monthly, quarterly or annual) summarizing key operating metrics.

Standard

Advanced

Performance Monitoring & Optimization
  • Performance analytics and reporting
  • Engineering support and performance improvements
  • Market optimization, operations and coordination
Availability
  • Real-time operation, monitoring and technical system support
Business Hours
(M-F / 9-5)
24/7

Request a Quote

Request a quote today and see how we can make your project and bids more competitively priced.

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