Fractal EMS has two standard package options depending on the level of monitoring required for your asset. Custom equipment configuration and monitoring packages are available based on your specific project needs.
FRACTAL EMS™ Hardware Bundle
Master Site Controller (1 x 50 PCS)
Unit Controller(s) (1 x PCS)
SEL RTAC *Optional
Spare Parts Inventory
Cables and Mounting Hardware
FRACTAL EMS™ Software Bundle
WebUI Multi-User Access and Permissions
Event and Alert Notifications
AWS Cloud Costs and Management
Remote Software Updates, Upgrades and Patch Releases
Cellular Plan Management
Fractal EMS™ Software User Guide
Software Engineering Development and Integration
On-Site Hardware Installation and Integration
Battery Driver Development and Integration
PCS Driver Development and Integration
AWS Cloud Configuration and Setup
RTAC Protocol Development and Integration
Total BESS Integration (BOP and Auxiliary Equipment)
Site Acceptance Testing and Commissioning
Training and Documentation
On-Site Fractal EMS™ Hardware & Software
Fractal EMS™ Remote User Guide
Qualified technician available by phone to answer customer questions, support unit testing, and provide instant feedback for any technical issue which user may encounter.
Remote System Troubleshooting and Restoration
Surveillance and observations of ESS operation to ensure performance in accordance with business requirements
Support to maintain maximum ESS functionality, actively making customer aware of events/incidents which may alter or impact operations
Escalation and communication of operating issues when necessary via electronic notifications.
Equipment troubleshooting and fault-handling in line with agreed upon timelines and responses.